ANALYZING PERFORMANCE PROBLEMS: SUPERVISION V. TRAINING
(2-4 hours)

Specifically targeted to meet the needs of managers and training managers, this highly interactive session will help participants to maximize the effectiveness of their limited training resources.

Acting as a consultant, rather than magician, managers who analyze performance problems can show supervisors when and how supervision, not training, is a more appropriate solution.
AN OVERVIEW OF SUPERVISION
(2 days)

Many skills are required for someone to truly be successful at supervising others. This workshop assists participants in identifying and developing personal strategies for maximizing his/her effectiveness as a supervisor.
COMMUNICATING FOR MAXIMUM EFFECTIVENESS
(1 or 2 days)

The root cause of most problems we encounter in the professional arena is often a breakdown in communication. This workshop assists participants in identifying and developing communication strategies for maximizing his/ her effectiveness as a supervisor.
CREATING MOTIVATIONAL OPPORTUNITIES
(1/2 day)

The premise for this workshop is that, short of pain therapy, it is nearly impossible to motivate another human being. Therefore, it is wise to develop personal strategies for motivation which encourage others toward productivity.
FIRST LINE SUPERVISION
(5 days)

This workshop is designed to assist both newly promoted and experienced supervisors and managers. Tried and true concepts are applied through experiential learning activities which allow each participant to evaluate the effectiveness of both the concepts and his/her own skills of application.

Topics include:
- Transitioning to Supervision
- The Role of the Supervisor
- Communicating for Maximum Effectiveness
- Overcoming Resistance and Encouraging Negotiation
- Performance Management
- The Supervisor as an On-The-Job Trainer
- Dealing with Information

In this highly interactive workshop, participants will experience several learning opportunities to include:
* Evaluating the environment wherein s/he supervises
* Designing motivational strategies for productivity
* Clarifying expectations
* Analyzing different communication styles and perceptions
* Assessing skills for coaching as a management philosophy
* Overcoming resistance and encouraging negotiation
* Managing performance to increase feedback & productivity
* Assessing performance problems for appropriate solutions
* Designing and evaluating targeted o-j-t sessions
* Evaluating how to handle various types of information
MANAGING PRODUCTIVE MEETINGS
(1/2 day)

Much of a manager's time may be either "consumed" or "invested" in meetings. The latter creates productivity and is possible when managers empower their human resources through meeting facilitation.
OVERCOMING INFO OVERLOAD
(1/2 day)

Managers receive numerous types of information sources. This workshop assists them in identifying and developing communication strategies for effectively dealing with information, thereby reducing overload.
OVERCOMING RESISTANCE & ENCOURAGING NEGOTIATION
(1/2 day)

Resistance often results in reduced productivity. Managers who learn to deal with it as a positive are often more successful at minimizing the negative impact. Additionally, those who learn to effectively negotiate increase individual, employee, and organizational success.
PERFORMANCE MANAGEMENT
(1/2 or 1 day)

The bottom line for anyone who supervises others is productivity. This workshop maximizes production by showing supervisors how to manage performance through expectations, communication, and feedback.

The full day workshop includes performance appraisal systems.
THE ROLE OF THE SUPERVISOR
(1 day)

Many skills are required for someone to truly be successful at supervising others. This workshop analyzes these skills and prepares participants to apply strategies for increasing his/her effectiveness as a supervisor.

This workshop includes using an instrument for introspection to analyze each participant's own role as a supervisor.
THE SUPERVISOR AS AN ON-THE-JOB TRAINER
(1/2 day)

After analyzing performance deficiencies to determine if the problem is training oriented, participants will minimize the gap between the actual and desired performance through on-the-job training.
TRANSITIONING TO SUPERVISION
(1 day)

Many skills are required for someone to truly be successful at supervising others. This workshop analyzes these skills and prepares participants to apply strategies for increasing his/her effectiveness as a supervisor.

This workshop begins with a segment on the realities of transitioning, survival tips and standards of integrity.


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